Long waits are never fun, but the CLASS Waiver queue is a fact of life in Texas. Here’s the uncluttered, real-world process for getting on that list and staying there—so when your number’s called, you’re ready.
Step 1: Gather the Basics
You’ll need the applicant’s full legal name, Social Security number, date of birth, and a solid phone number. If you’re the guardian, keep your own info handy too. Jot it on a sticky note—makes the call smoother.
Step 2: Make the Call
Dial 1-877-438-5658 and tell the HHSC rep you want onto the CLASS Waiver interest list. No fancy wording needed. They’ll ask the basics, maybe double-check the county. Politely grab the rep’s name and note the date and time. Done.
Step 3: Log the Details
Write the info somewhere you won’t lose it—inside a kitchen cabinet works great. That scribble will save you when paperwork shows up years down the line and someone asks, “When did we apply?”
Step 4: Keep Your Contact Info Fresh
Move apartments? Get a new phone? Call the same number again and update your file. Missed letters are the #1 reason folks slip off the list.
Step 5: Yearly Check-In
Set a calendar alert once a year: “Call HHSC, confirm still on list.” It’s a five-minute chat that proves you’re paying attention and keeps files from going stale.
What Happens When Your Spot Opens
HHSC rings or mails you. They’ll confirm you’re still interested, then schedule financial and functional assessments. After that, you pick a provider. If our style feels right, you call Four K Health Care, and we swing into gear—building your Person-Directed Plan, matching you with attendants, booking therapies, the whole works.
Waiting Productively
Nobody loves a decade-long queue, but you can use the time:
- File medical records neatly. Future you will thank current you.
- Tour our service pages. Decide which supports feel urgent and which can wait.
- Tackle quick home tweaks. A cheap shower mat today beats a hospital bill tomorrow.
Why Four K When the Phone Finally Rings?
Because we move fast, talk straight, and focus on the person, not the paperwork. Families in Austin, San Antonio, Waco, and Lufkin stick around because they get answers—same day, not “next business week.”
Ready to plan ahead? Hit our Pre-Enrollment page or text 512-387-5787. Even if the wait feels endless, having a game plan in your back pocket eases the worry.